Privacy Statement

At Super Secure, we respect the privacy needs of our valued customers and members. This Privacy Policy outlines what specific information is gathered on the Super Secure websites and how that information is used.

Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill and stronger relationships with you, our customers. If, at any time, you have questions or concerns about our privacy practices, please feel free contact us.

Information Collection and Use

Super Secure explicitly asks when we need information that personally identifies you ("Personal Information"). Your personal information is used to create your personal access to our Super Secure product, and to contact you in the course of using this product. Financial information that is collected is used to verify, identity and to bill either you or your company for products and services, as applicable.

Demographic and profile data collected by Super Secure may be used to tailor this web site or any requested email communications, and to display information that is more relevant to you. Super Secure also compiles demographic and product use information, but in the aggregate only, and may make that aggregate information publicly available. Under no circumstances will Super Secure make any personal information about an individual user available to anyone.

Your email address is used to only send you information that you have requested. As part of your use of our software, Super Secure allows you to elect to receive, or not receive, certain information from Super Secure.

Super Secure adheres strictly to permission-based email policy. Except as mentioned above, Super Secure will not send you unsolicited email information, commercial offers or advertisements.

Super Secure will not sell, rent, or loan our contact lists or our customer's contact lists (including customer data) to any outside firms nor will Super Secure use customer contact lists or personal data for our own marketing purposes.

All emails that you have requested will have an option to unsubscribe. Unsubscribe requests are fulfilled within minutes and no further communications will be sent to users who have stated that they do not wish to receive the specified information.

Special Offers and Updates

We send all new users a welcoming email to verify their new account and confirm their password and username. Established users will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Customers can unsubscribe via the unsubscribe mechanism at the bottom of each email.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications via the unsubscribe mechanism at the bottom of each email.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance or there is a potential security threat we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the user's wishes.

Website Usage Information

We use tracking information to determine which areas our site users visit based on traffic to those areas. Super Secure does not track what individual users read, but rather how often each page is visited. This helps us maintain a superior and informative website for you.

Security Technology

Super Secure has made a substantial investment in the latest server, database, backup and firewall technologies to protect your information assets. These technologies are deployed as part of sophisticated security architecture. All data resides in a tightly controlled, secure data center. These investments mean that private information and information about the identity and preferences of individual members is never accessible to anyone outside Super Secure. We will maintain safeguards to protect the security of these servers and your sensitive information.

We use your IP address to help diagnose problems with our servers and protect our customers from security threats. Email addresses and other personally identifying information may be recorded if provided and will be used for the business application of the forms used on Super Secure and / or technical monitoring of the application.

We record the IP addresses of all users of our service to monitor and record fraudulent use.

Policy Modifications

We may change this Privacy Policy from time to time. If/when Super Secure makes changes to this privacy statement, we will highlight the changes on our homepage and email users who have given us permission to do so. We will post any changes here, so be sure to check back periodically. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.

Contacting Super Secure about Privacy

If you have any questions about our privacy statement, the information we have collected from you online, the practices of this site, or your dealings with this web site, please contact:

Super Secure
PO Box 3031
Christchurch
New Zealand
Telephone: +64 3 982 4368
Fax: +64 3 982 4360